All orders are shipped within 1-3 business days of purchase. Once your order has shipped you will receive a tracking number via email.
Shipping times vary depending on the area you are shipping to, but within Canada packages are generally delivered within 5-7 business days. The Lower Mainland of Vancouver is generally 1-3 business days.
While Purolator does not deliver to PO Boxes, simply enter your home address and the package will be delivered there.
Free shipping is available across North America on every order. International orders will be posted at checkout.
Local customers can also choose our Local pick-up discount code, to pick up their order directly from the warehouse in Abbotsford, B.C at Mystical Distributing Company.
Once an order has been placed, it cannot be changed, modified, or combined with another order for shipping.
All shipments are shipped from Mystical Distributing Company Ltd.
Once tracking information is available to the customer, it is their responsibility to track the package. It is up to the customer to ensure they are home to receive the package, or make arrangements with the delivery company. It is not the responsibility of Sunset Snuggles.
Lost or Stolen Packages:
Sunset Snuggles and Mystical Distributing Co. are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Sunset Snuggles will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.